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Guiding Core Councils remove organizational structures that get in the way of Design Team improvement and lock us into the status quo. Explore Resources https://www.sergentresults.com/youtubevideos/brainstorming-fundamentals-gcxd6-te2cy monthly 0.5 2021-11-10 https://images.squarespace-cdn.com/content/v1/5c8bb4a33560c37c1d42fc71/1622666031651-5DTWVEDGNTOFA6ZG584F/BLOG-Design+Teams.png YouTube Videos - Design Teams - Watch Now Learn how the Design Team model of a networked “Team of Teams” makes effective results. Design Teams are chartered by sponsors as the heart of great improvements to existing processes, services and products that deliver great outcomes for customers and stakeholders. They can also be chartered to design new processes, services, products and technologies. Design Teams are an integral part of successful organizations, and a “team of teams” using Design Team structures in commercial companies report a range of 30% to 60% productivity increase and government uses report more agile and effective adaptation to obstacles. Explore Resources https://www.sergentresults.com/youtubevideos/brainstorming-fundamentals monthly 0.5 2021-06-02 https://images.squarespace-cdn.com/content/v1/5c8bb4a33560c37c1d42fc71/1622665824223-UNDML2792TCON2RAYPNX/BLOG-Brainstorming+Fundamentals.png YouTube Videos - Brainstorming Fundamentals - Watch Now Brainstorming is a fundamental way we gather details from Subject Matter Experts (SMEs). Learn what is it in for you and your organization to facilitate and set the stage for SMEs to think and learn freely. With discipline we can prioritize these ideas and determine action items. Explore Resources https://www.sergentresults.com/youtubevideos/influence-model monthly 0.5 2021-04-26 https://images.squarespace-cdn.com/content/v1/5c8bb4a33560c37c1d42fc71/1618790831190-49EA0LAQOOABXEF31YOE/BLOG-Influence-Model.png YouTube Videos - The Influence Model - Watch Now Learn how to connect with and engage subject matter experts (SMEs) as innovators and early adopters to become leaders in our efforts to improve our system through our changed behaviors. To influence change, we must decide what we are trying to improve and what changes lead to improvement. Explore Resources https://www.sergentresults.com/youtubevideos/learning-lunch-introduction monthly 0.5 2021-03-24 https://images.squarespace-cdn.com/content/v1/5c8bb4a33560c37c1d42fc71/1616628786719-RZ4N454WS39M02OZ8Z3A/BLOG-LEARNING-LUNCHES.png YouTube Videos - Learning Lunch Introduction - Watch on Youtube We recently launched a collection of YouTube videos to supplement our coaching, consulting and learning workshops. Our aim is to connect the science of improvement with evidence-based methods to implement our strategies and tactics. These videos are intended to introduce the newcomer and remind more experienced learners of these very useful practices. We urge everyone to learn the wide variety of methods we use to make improvements. Here we are reminded that a focus on the tools themselves is a waste of time, instead we learn when it is time to use the right methods with the right tools. We are also reminded that copying what we have seen others do without understanding it is not about learning or improvement. When we find a practice that we’d like to try ourselves, we get someone experienced in the methods to coach our first attempts, so we learn the “know how” as well as the “know why”. https://www.sergentresults.com/youtubevideos/pdsa-the-heartbeat-draft monthly 0.5 2021-04-19 https://images.squarespace-cdn.com/content/v1/5c8bb4a33560c37c1d42fc71/1616351671872-GY5YH4YBS4GZ5M1FPQMD/BLOG-PDSA-the_heartbeat.png YouTube Videos - PDSA - The Heartbeat - Watch Now The heartbeat of the scientific method is the testing of our theories through the PDSA, Plan - Do - Study - Act cycle of learning and improvement. It is a way for us to develop pragmatic knowledge, meaning we can test our theories and see the evidence for ourselves, and then test the theory again and again in different situations to expand our knowledge and spread the improvement throughout our organization and system. Explore Resources https://www.sergentresults.com/youtubevideos/aim-purpose-vision-and-mission monthly 0.5 2021-04-19 https://images.squarespace-cdn.com/content/v1/5c8bb4a33560c37c1d42fc71/1616629135206-CQ3QR3TF4KUFKS1VDTKC/BLOG-Mission_Aim_Purpose.png YouTube Videos - Aim, Purpose, Vision, and Mission - Watch Now As Margaret Mead said, “Never doubt that a small group of thoughtful, committed people can make a difference. Indeed, it is the only thing that ever has.” Be a part of that difference and help your organization find its aim and purpose. Use values to guide your organization to that aim, and vision to direct its mission. Explore Resources https://www.sergentresults.com/youtubevideos/value-stream-mapping monthly 0.5 2021-04-14 https://images.squarespace-cdn.com/content/v1/5c8bb4a33560c37c1d42fc71/1616719182882-XK2D6OG1FCL2EM6E44UY/BLOG-ValueStreamMapping.png YouTube Videos - Value Stream Mapping - Watch Now Value Stream Mapping (VSM) helps you understand the flow of value in your organization's processes, and is a visualization of everything you do in your value stream. Explore Resources https://www.sergentresults.com/youtubevideos/affinity-grouping-digraphing-and-prioritization monthly 0.5 2021-04-14 https://images.squarespace-cdn.com/content/v1/5c8bb4a33560c37c1d42fc71/1616628553231-D06PGCTQD0TGY373G8TT/BLOG-Digraphing.png YouTube Videos - Affinity Grouping, Digraphing, and Prioritization - Watch Now What should you do when a group of subject matter experts (SMEs) brainstorm a high volume of ideas for improvement or have many solutions to identified problems? What does the team act on first? Learn how to facilitate affinity grouping, digraphing, and prioritization with SMEs to quickly prioritize and understand the interrelationships between groups of ideas to act on. Explore Resources https://www.sergentresults.com/youtubevideos/understanding-a-theory-of-knowledge monthly 0.5 2021-04-14 https://images.squarespace-cdn.com/content/v1/5c8bb4a33560c37c1d42fc71/1616716126467-6584PW79ROV157F1E55K/BLOG-Understanding_a_Theory_of_Knowledge.png YouTube Videos - Understanding a Theory of Knowledge - Watch Now What is knowledge? How do we know what we know? Knowledge comes from testing a theory and seeing the evidence for ourselves. Explore Resources https://www.sergentresults.com/youtubevideos/get-a-grip-model monthly 0.5 2021-04-14 https://images.squarespace-cdn.com/content/v1/5c8bb4a33560c37c1d42fc71/1616961044335-4M6C7W1BA1ZRI08RJRKP/BLOG-Get_a_Grip.png YouTube Videos - Get A Grip Model - Watch Now Align team interactions and decisions with the "Get A GRIP" model. The model is useful for improving and diagnosing team effectiveness in written surveys or more informal, on-the-spot voting by show of hands in team meetings. Explore Resources https://www.sergentresults.com/youtubevideos/basic-principles-of-effectiveness monthly 0.5 2021-04-14 https://images.squarespace-cdn.com/content/v1/5c8bb4a33560c37c1d42fc71/1616354144833-F09XE3UK5JWK99YY5GDU/BLOG-Mission_Aim_Purpose.png YouTube Videos - Basic Principles of Effectiveness - Watch Now Learn to use professional and organizational effectiveness to prepare teams for cooperation by understanding the basic principles of effective teams. Increase trust, reduce fear, and improve outcomes in your organization. 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