Welcome to the Continual Quality Improvement (CQI) Academy! Dig deeper into the work of W. Edwards Deming and learn the scientific methods behind his philosophy. As Dr. Deming believed, working together is fundamental to solving and preventing problems, with knowledge and methods to create more effective outcomes. This interactive workshop aims to reveal blind spots to teamwork and presents new fundamental concepts and strategies from the Deming Management Method.
Using the Deming Management Method, manage yourself and your organization more effectively. With a deep understanding of systems, variation, people, and evidence-based knowledge, you will be better equipped to shift resources from problem solving to problem prevention. Ultimately, practices in the Deming philosophy create stronger, more prosperous organizations, benefiting owners, executives, leaders, managers, workers, suppliers, customers, and communities.
This 52 hour program is facilitated each week as 3 hours of online learning and practice in your workplace on your schedule, plus a 1 hour webinar for each of the 13 weeks, with a capstone presentation in the last session. Participant resources are hosted securely in the Member Area, and webinars are currently delivered virtually on Google Meets or Microsoft Teams!
DOWNLOAD Academy Curriculum
Please watch this video as a supplement to your learning about continual quality improvement. The program curriculum may also be a useful resource.