Welcome to Coaching and Performance Management! Coaching others begins with our own thinking and gathering more information helps us understand the intersection of people and events in a system or process of interactions. We cannot help others fix the problem if we do not understand all the conditions that lead to problems in behaviors present or absent. When we learn constructive ways to say what we think, and practice different ways to give and receive feedback from team members, customers, and owners, we build trust in the people who form the essential relationships in sustainable organizations.
Coaches should think of themselves first as managers, helping people improve some aspect of the process or system. Coaches become leaders when they help others think differently to see alternative choices, or to recall the methods to solve a particular situation. Leaders at every level are encouraged to understand the critical importance of developing the team by developing the people within the team. In the process of developing others, we develop our own capabilities.
This is typically delivered as a 40 hour workshop over 10 weeks. If alternative scheduling is necessary, just contact us! Participant resources are hosted securely in the Member Area, and training is currently delivered virtually on Microsoft Teams!
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Please read this brief paper as a foundation and supplement to your learning about coaching others. The program curriculum may also be a useful resource.